Creating the right strategy, steering through the inevitable challenges, and delivering results. We help you to successfully navigate through the toughest storms, producing and collecting valuable outcomes along the way.
When the Cold war ended in the early 1990s, Canada’s defence budget had been under pressure for years. Our attendant lack of spares and aging equipment put Canadian Forces men and women at risk. In order to get more “bang for fewer bucks,” the Buy Our Spares Smarter (BOSS) Programme was devised as an important part of the solution. It led to improved procurement and the transfer of the resulting cost savings to other urgently needed maintenance projects.
The BOSS Programme was floundering when Mike took the reins. It was no small challenge for a young civilian to rally 38 retired military people around the goal of saving money by adopting modern technology and analytics. In the 18 months he worked with us the team saved CAD $28 million looking at less than one percent of the defence spares inventory, tripling return on investment and gaining Auditor General recognition.
Noël Rodrigue, Major (Retired)
Turning change into a competitive edge. We help design and implement the best strategy to effectively guide your business from point A to point B and through the challenges in the middle. Once you’ve reached your goals, your team will be stronger for having taken the journey.
AIMIA is a leader in the field of customer loyalty with worldwide reach. In 2015 they signed a global outsourcing contract with HPE helping them leapfrog from legacy systems to Cloud; enforce global standardization; build a “joint go to market” partnership; and, drive cost savings. This critical and complex global programme is essential to its business.
ASPEN is “Next Generation Outsourcing” that required deep experience and competence to ensure its execution. I had worked many times in the past with Michael at CIBC, HP and IBM so we turned to his expertise at MCL Advisory as the program director to assist Aimia to get the job done.
Harry Pickett, Global CIO, AIMIA
Identifying leaders, building the right team for success, and driving them to success. We get this done by drawing on years of experience, knowing people are the most important ingredient in any plan. With this philosophy, we put a lot of effort into bringing the right people together—at the moment when it counts.
IT Outsourcing relationships are tough business. They are a tool to drive massive change quickly in client organizations. When they fail, they fail hard with lots at stake. But they are not that different from any other large scale change endeavour and the root cause of failure is usually connected to leadership, governance and communication.
At IBM Canada, when a Strategic Outsourcing relationship fell off the rails we turned to Michael Losey as our key “Recovery Executive.” He has unique skills in rallying bruised and battered teams and resetting direction to a common and overtly agreed purpose. His ability to rally BOTH client and vendor to MUTUAL agreements and outcomes is a distinguishing trait. He identifies, develops, motivates and leads talent. When coupled with governance expertise and strong communications skills in both English and French it makes a compelling combination to correct broken programmes and relationships.
Leslie Keating, SVP Strategic Outsourcing (Retired), IBM Canada